Privacy Policy
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This Privacy Policy explains how Makeover Your Website ("we", "us", or "our"), operating at www.makeoveryourwebsite.co, collects, uses, and protects your personal information when you visit our website or use our services. By using this website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
Contact information – name, email address, or other details you provide when submitting a form, booking a consultation, or contacting us.
Usage data – information about how you interact with our website, including pages visited, time spent on pages, referring URLs, and browser or device type.
Communications – messages, enquiries, or feedback you send to us directly.
Payment information – if you purchase services, billing details are processed by our secure third-party payment providers. We do not store full payment card details.
2. How We Use Your Information
We use the information we collect to:
Respond to your enquiries and deliver the services you request
Send relevant updates, newsletters, or promotional content (with your consent)
Improve and personalise your experience on our website
Analyse site traffic and usage patterns to enhance our content and services
Comply with legal obligations
We will not sell, rent, or trade your personal information to third parties for their own marketing purposes.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies may include:
Essential cookies – necessary for the website to function properly
Analytics cookies – help us understand how visitors use the site (e.g. Google Analytics)
Marketing cookies – used to deliver relevant advertising, where applicable
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
4. Third-Party Services
We may use trusted third-party service providers to assist in operating our website and delivering services, including email platforms, payment processors, and analytics tools. These providers access your information only as necessary to perform their functions and are bound by confidentiality obligations. We may also include links to third-party websites; we are not responsible for the privacy practices of those sites.
5. Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, it is securely deleted or anonymised.
6. Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access – request a copy of the personal data we hold about you
Correction – request that inaccurate or incomplete data be corrected
Deletion – request that we delete your personal data, subject to certain exceptions
Objection – object to how we process your data in certain circumstances
Withdrawal of consent – withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:
Makeover Your Website
Email: kelly@makeoveryourwebsite.co